By Janee Law
For JARC Construction Inc., it’s all about making sure their clients are at ease throughout a job.
“I make the process fun because construction can be stressful,” owner Bob Didier, 57, of Melville, said. “I always tell the customer there will be a love-hate-love relationship because it’s overwhelming and they get a little stressed out, but I try to make it fun with them.”
The full-house remodeling company, located at 20 Broadhollow Road in Melville, takes care of big service projects like whole-house renovations, dormers, extensions and building new homes. Didier said most jobs his company works on are between $100,000-$400,000.
As a result of Hurricane Sandy, the company has also taken on more house-raising jobs, since residents are being proactive in avoiding any future storm flooding in their homes. JARC is currently working on its sixth house-raising job, he said.
Licensed in both Nassau and Suffolk, JARC has worked on jobs in the Huntington area, along with Lindenhurst, Deer Park, Long Beach, Island Park, Southampton and more.
On a daily basis, Didier said, he visits each of his job sites in the morning, speaking with clients and arranging meetings back at the office. Before doing any job, Didier shows clients what their house is going to look like through 3-D, virtual tours.
Didier said what makes his business stand out is that clients get to deal with the owner one-on-one.
“It’s not like a big company where you never see the owner,” he said. “People love talking to the owner and it’s more personal.”
Didier has worked in the construction business for more than 20 years. In 2014, he decided to go off on his own, starting out of his Melville home and naming the company after the members of his family, Janet, Alex, Robert and Christopher. This past January, the company moved to its 1,500-square-foot location.
Didier was previously involved for 12 years with the National Association of Remodelers Industry, a trade organization. He became the president of the New York-Long Island chapter before opening his business.
The experience, Didier said, has helped him to handle any situation that comes up in residential remodeling. And it’s helped him to see plenty of smiling faces once a good job is done right.
“I love the before and after’s,” Didier said. “That’s the best part of the job when the people see the finished product and they’re just loving their house.”